Anagrafe and residenza: registering your address in Italy by city
The Anagrafe (Ufficio Anagrafe) is the comune registry where you register your home address: residenza, colloquially "propiska". The community's key question is whether the office will accept the request when you only hold the ricevuta of a filed permesso (or a nulla osta), or whether it demands the finished plastic card. Practice differs by comune. Meanwhile residenza itself unlocks a lot: the carta d'identita (CIE), SSN enrolment and the tessera sanitaria, the ISEE, driving school and the prima casa tax break. Below: what the sites of 10 comuni say (online filing, appointments, CIE), the legal timelines, and the ricevuta-strictness flag, which stays community experience.
Updated: - permesso.love editorial team
Where to start
People advise doing the residenza right after filing for the permesso: the CIE, the tessera sanitaria and the ISEE all depend on it. A step-by-step walkthrough is in the article on registering residenza at the anagrafe. If your address is not accepted on a ricevuta, the fallback is an ospitalita, then returning to the residenza with the finished permesso.
Residenza at the anagrafe: how to registerOfficial, by city: online, appointments, CIE
| City | First registration online | Anagrafe appointments | CIE: booking |
|---|---|---|---|
| Anagrafe Milano | Yes. Online only: the comune's form for arrivals from abroad, no desk. | No desk for residence from abroad - online form only. Other anagrafe services by appointment in the comune agenda. | Online booking in the comune agenda, 22.20 euro |
| Anagrafe Roma | No. No online form: in person at the municipio, by PEC/email or registered letter. | You file at the anagrafe of your municipio (15 municipi) or send it by PEC/email; the page names no booking system for residence. | Ministry Agenda CIE, any municipio, 22.21 euro |
| Anagrafe Torino | Yes. Città Facile with SPID, CIE or CNS, or a guided form with no digital identity. | Appointments at the central anagrafe (via della Consolata 23) are booked at its information desk, Mon-Fri 9:30-12:00. | Comune online booking (SPID/CIE/CNS or code), 22.21 euro |
| Anagrafe Genova | Yes. The comune's online service, also via the Fascicolo del cittadino (login with SPID, CIE or CNS). | Online booking on the comune site (Prenotazione appuntamento); walk-in at the Corso Torino Ufficio Immigrazioni on Mon and Fri. | Comune online booking or walk-in |
| Anagrafe Bologna | Yes. Online only: the comune form with or without SPID/CIE/CNS (not ANPR). | Appointments at the Uffici comunali di prossimità - online without SPID or by phone 051 219 34 00 (operator Mon-Fri 10-13). | Book an Ufficio di prossimità online or 051 2193400, 22 euro |
| Anagrafe Firenze | No. ANPR online is only for people already in ANPR; from abroad - email/PEC or registered letter. | No appointments: there is no in-person or phone service for residence, only email/PEC, letter or fax. | Comune agenda, 055055 or ministry agenda |
| Anagrafe Napoli | No. ANPR is only for people registered before; first-timers go to the Municipalità office or use PEC. | The residence page names no booking system: a first registration goes to your Municipalità's Cambi di residenza office (10 addresses) or by PEC. | The prenotacie.comune.napoli.it site or 800 776565 |
| Anagrafe Padova | No. A first registration from abroad goes in person by appointment, by registered letter or by PEC. | Online booking in the comune's MyArea (Prenota appuntamento); desk Mon-Wed 8:15-12:00, one person per family. | Comune MyArea or phone 049 8205766 |
| Anagrafe Verona | No. ANPR online is only for people already registered in Italy; from abroad - email, PEC or letter. | Almost no in-person filing; special cases book via iscrizionianagrafiche@comune.verona.it or 045 8077822 (Mon-Fri 12-13). | Comune online booking or phone 045 2212210 |
| Anagrafe Bari | Yes. With SPID on the comune's EGOV portal (Cambio di Residenza); without SPID - PEC, email, letter. | Residence is not filed in person. The anagrafe desks (certificates) work by appointment via the comune's bookandpay system or at the URP offices. | In person at the URP offices (notice 01.10.2026) |
From the comuni's own pages, checked 11 October 2026. The CIE column links to the comune's identity-card page; addresses, hours and documents are on each city page.
On a ricevuta: community experience by city
| City | Region | On a ricevuta | Page |
|---|---|---|---|
| Milano | Lombardia | Per the community in Milan it more often works to open a residenza while holding the ricevuta of a filed permesso rather than the finished plastic card - a large comune with a well-oiled procedure. Still, the outcome is not guaranteed and depends on the motivo and the specific office; some are told to wait for the permesso or to make an ospitalita first. Check the requirements on the comune site. | Details |
| Roma | Lazio | Per the community requirements differ between Rome's municipi: some accept the request on a ricevuta, others ask you to wait for the permesso or to have the ricevuta endorsed at the questura. If your address is turned away, the community advice is to make an ospitalita as a fallback. All of this needs checking in your own municipio. | Details |
| Torino | Piemonte | Per the community in Turin the CAF often take on the correspondence with the questura to open a residenza on a ricevuta - people were given a date after the CAF got involved. But there is no universal rule: some cases wait for the permesso. The community advice is the same - if the ricevuta stalls, make an ospitalita. Confirm with the comune. | Details |
| Genova | Liguria | Per the community there is little settled Genoa-specific practice in the corpus, so go by the general rule: some offices open a residenza on a ricevuta, others ask for the permesso or a questura endorsement of the ricevuta. If your address is not accepted, the fallback is an ospitalita. Check the requirements with the comune. | Details |
| Bologna | Emilia-Romagna | Per the community there are few Bologna-specific stories in the corpus, so go by the general rule: some offices open a residenza on a ricevuta, others ask for the permesso. The region has a reputation for tidy administration, but that is no guarantee. If your address is refused, the fallback is an ospitalita. Confirm with the comune. | Details |
| Firenze | Toscana | Per the community there are few Florence stories in the corpus, so rely on the general rule: some offices open a residenza on a ricevuta, others ask for the permesso or a questura endorsement of the ricevuta. If your address is not accepted, the fallback is an ospitalita. Verify requirements with the comune. | Details |
| Napoli | Campania | Per the community in the south it is worth building in a time buffer and checking in advance whether the ricevuta is accepted: practice differs between offices and replies do not come at once. If your address is turned away, the fallback is an ospitalita or a questura endorsement of the ricevuta. Verify all of this with your comune. | Details |
| Padova | Veneto | Per the community there are few Padua-specific stories in the corpus, so rely on the general rule: some offices open a residenza on a ricevuta, others ask for the permesso. Veneto is usually described as reasonably well organized administratively, but that is no guarantee. If refused, an ospitalita. Confirm with the comune. | Details |
| Verona | Veneto | Per the community there is little settled Verona practice in the corpus, so rely on the general rule: some offices open a residenza on a ricevuta, others ask for the permesso or a questura endorsement of the ricevuta. Veneto is seen as reasonably organized, but there is no guarantee. If refused, an ospitalita. Confirm with the comune. | Details |
| Bari | Puglia | Per the community in the south, Bari included, check in advance whether the ricevuta is accepted: practice differs between offices and replies do not come at once. If your address is turned away, the fallback is an ospitalita or a questura endorsement of the ricevuta. Verify all of this with your comune and keep a time buffer. | Details |
The "on a ricevuta" flag is community experience, not a rule: practice differs by comune and even by clerk. Confirm the exact requirements and office address on your own comune site.
Timelines, the vigile check and fees by law
Normattiva, ANPR and the Interior Ministry CIE site, checked 11 October 2026.
- The move must be declared within 20 days, on a form that follows the Interior Ministry model. It is signed before the anagrafe officer or sent to the comune by post, email or PEC; the comune must publish the addresses for declarations on its website. (DPR 223/1989, art. 13; D.L. 5/2012, art. 5)
- The registration is entered within 2 working days of filing, and legally the residenza runs from the date of the declaration. (DPR 223/1989, art. 18; D.L. 5/2012, art. 5, c. 3)
- Within 45 days the comune checks that you really live at the address (dimora abituale): the check is done by the municipal police or an authorised comune employee. If no notice of missing requirements (preavviso, art. 10-bis L. 241/1990) arrives within 45 days, the declaration stands. If a refusal is issued, the registration is cancelled back to the filing date. (DPR 223/1989, art. 18-bis, 19)
- Filing is free: registry declarations are exempt from any tax or fee. (DPR 223/1989, art. 13, c. 4)
- A lawfully staying foreigner is registered on the same terms as an Italian citizen; someone arriving from abroad proves their identity with a passport. The comune notifies the questura of the registration. (D.Lgs. 286/1998, art. 6, c. 7; DPR 223/1989, art. 14)
- After every permesso renewal you have 60 days to reconfirm at the anagrafe that you live at the address (rinnovo della dichiarazione di dimora abituale), with the new permesso. You are not struck off while the renewal is pending. (DPR 223/1989, art. 7, c. 3)
- The online service of the national registry ANPR (login with SPID, CIE or CNS) is for people already in ANPR: a move within a comune or to another one, and from abroad only Italian citizens registered in AIRE. Non-EU citizens must attach their permesso. A first registration after arriving goes through your comune. (ANPR, Cambio di residenza)
- A residence certificate can be downloaded from ANPR. It costs 16 euro (imposta di bollo); it is free only for uses the law exempts (elections, referendums, popular legislative initiatives). Public bodies do not take certificates: an autocertificazione replaces them. (ANPR, Certificati)
- The CIE is issued by the comune of residence or dwelling: 16.79 euro plus the comune fees, where charged. Participating comuni take bookings through the ministry Agenda CIE, where you can also upload the photo. (cartaidentita.interno.gov.it)
Per the community it takes roughly one and a half to two months from filing to confirmation: the comune registers the request, then within about 45 days a vigile (municipal officer) checks that you really live at the address. If the check is not contested, residenza is backdated to the filing date and the certificato di residenza can be requested. Timelines vary - verify current data with your comune.
What residenza gives you
Residenza opens access to the carta d'identita (CIE), enrolment in the national health service (SSN) and the tessera sanitaria, the ISEE calculation for benefits, driving-school enrolment and buying a car, plus the prima casa tax break (claimed within 18 months of a purchase). Without a residenza the system often will not even let you book a CIE. So people try to get it done among the first things.
FAQ
How do you file for residenza?
The dichiarazione di residenza is filed at your comune anagrafe office, online where the service exists, or by PEC with scans of the passport, visa, codice fiscale, permesso or ricevuta and contract. CAF and patronati help. Confirm the exact channel on the comune site - requirements differ.
Not legal advice. Document requirements, filing channels and comune practice change - verify with your comune's Ufficio Anagrafe, the questura and an official site.