Revolut and Wise in Italy: the limits
Revolut, Wise and neobanks for an immigrant in Italy: opening a card, which IBAN you get, where it is refused (F24, rent), limits, fees - community view.
Author: permesso.love editorial team- updated - how we verify
Until an Italian bank opens an account for you - and after relocating that not rarely takes almost a year - you have to live and pay with something already now. This is where neobanks come to the rescue: Revolut, Wise and similar electronic-money services that open online in an app and give a card with a European IBAN. This is not financial advice, but an overview based on community experience; the tariffs, limits, document requirements and IBAN type at these services change often, so verify every figure and condition right in the app. About a full Italian account we have separate materials - a bank account and transfers to Italy and an account for citizens of Russia and Belarus under sanctions; here the topic is what to use to bridge the gap while there is still no Italian conto.
Where a neobank card, per the community, will not be accepted (details in the section below):
- F24 / INPS taxes and contributions - you need an Italian account from the tax office's list;
- some landlords - they want the transfer from an Italian IBAN specifically;
- car rental - the booking is taken, but payment and the deposit pre-authorization with such a card often are not;
- some employers and service providers - for salary and domiciliazione they ask for an IT IBAN.
In brief: community data
- A neobank is a bridge, not a shore: per the community Revolut, Wise and the like cover the transition period until an Italian account, but do not fully replace it.
- The IBAN is often not Italian: Revolut long had, for example, a Lithuanian LT one; it works for EU payments, but some purely Italian operations do not accept a foreign IBAN - check the current IBAN type in the app.
- Where it is not enough: per the community you cannot pay F24 and INPS contributions with a neobank, some landlords want an Italian account, and car rental takes the booking but often not the payment and deposit pre-authorization with such a card.
- Keep at least two services: an account can be frozen even on a clean history; a separate pain is a codice fiscale with the USSR code that makes the application fail (corrected to 154 at the Agenzia delle Entrate).
- The tax office sees them: at registration you provide a codice fiscale, and a resident declares foreign accounts above the threshold (the IVAFE tax) - verify the current details with a tax consultant.
Why an immigrant needs this at all
The main pain of the first months is simple: what to pay rent, purchases and subscriptions in euros with, when there is still no Italian account, and the Italian bank asks for a Permesso di Soggiorno and a Carta d'Identita, which you also do not yet have. You can pay for something with a card from a bank in the relocation country (Georgia, Armenia, Turkey, Kazakhstan and the like), but international transfers there can be either expensive - the fee for a single SWIFT reaches a few dozen euro - or entirely unavailable. A neobank closes exactly this gap: it opens remotely, issues a virtual card almost immediately and lets you pay across the whole EU while you wait for documents.
It is important to set the frame right away: a neobank is a temporary solution for the transition period, not a full replacement for an Italian account. According to the community almost everyone who uses it keeps it until they manage to open a conto at an Italian bank, and then gradually move over there. Below - what neobanks really solve and where you hit a wall.
I advise setting up Revolut or Wise before relocating, so that in the very first month you have something to pay for housing and groceries with. But I warn right away: it is a bridge, not the shore. As soon as a real opportunity to open an Italian account appears - open it, because sooner or later you will hit a task a neobank cannot close.
What these services are and how they differ
Formally Revolut and Wise are not classic banks with branches, but online financial-services platforms that work through a mobile app and issue debit cards (Revolut also has credit products). There are no physical offices, everything is done from a smartphone. According to the community the two most popular services among those who relocated are exactly these two, and each has its own character:
- Revolut participants more often praise for richer functionality - instant top-ups, virtual and single-use cards, multi-currency accounts, linking to Apple Pay and Google Pay.
- Wise many use as a "receiver" for earnings from foreign clients (for example, from the US): money arrives there steadily, and the service has a calm reputation.
Besides them the chats bring up Bunq, N26, Payoneer, Vivid and others, and there is also a separate category - Italian prepaid cards (PostePay and the cards of tabaccheria payment-point networks), which open more simply, sometimes literally with a single codice fiscale, and they are covered a bit below separately. One practical nuance from experience: people advise not putting everything in one service, but keeping at least two different ones - if one suddenly restricts the account, the second stays working.
Neobanks compared: who opens and where it breaks
So as not to keep it all in your head, here is how the community describes the five most-mentioned services. This is a generalization of others' experience, not a ranking or a recommendation: the same service opens for one person without questions and blocks another, so read the "block risk" column as "what the chats warn about", not as a verdict. All conditions are volatile - verify the current details in the app.
| Service | Who opens (visa / permesso / residency) | Block risk (community) | Cash | IBAN country | Best for |
|---|---|---|---|---|---|
| Revolut | on a visa D + foreign passport + codice fiscale; sometimes asked to confirm the address | medium: complaints about freezes "without explanation", source-of-funds requests even for old small amounts | withdrawal free up to a limit, then a percentage | often not IT (a Lithuanian LT is named); an IT branch was promised | main card for EU spending, virtual cards, multi-currency |
| Wise | on a visa D / residence permit + codice fiscale | lower per feedback: a "calm" reputation, but compliance exists too | limited, depends on the currency | multi-currency accounts with IBANs of different countries | receiver of income from foreign clients |
| N26 | on a residence permit, but with caveats | higher per the community: reports of a tougher stance in Italy and blocks for holders of a codice with the Russian code (154); many do not recommend it | depends on the plan | German DE | per feedback, be more cautious than with the others |
| Bunq | per the community, opens simply on a residence permit | few separate mass complaints in the corpus (and a small sample) | depends on the plan | Dutch NL | a backup account when you need one "just on a residence permit" |
| Vivid | per the community, opens simply on a residence permit | the sample in the corpus is small, nothing to draw conclusions from | depends on the plan | European non-IT | receiving credits (per feedback it accepts transfers), a backup account |
Separately about the block modes that surface in the chats: an application may not pass if the visa is shorter than half a year and the service does not see long-term residency; a separate sore point is a Russian passport plus student status or a codice fiscale with a "Russian" ending, which some services react to warily; there is also simply "closed without explanation of the reasons" - according to the community a bank is legally entitled not to work with a client and is not obliged to explain why. Cash almost everywhere is not the neobank's strong side: free withdrawal is limited by a monthly cap, beyond which a percentage plus the ATM's fee applies.
I did not try to pick the "best" neobank - I set up three at once for different tasks: Revolut for everyday spending, Wise for credits from clients, and one more just on the residence permit as a backup. I did not risk touching N26, having heard plenty about blocks for those whose codice has the Russian ending. When one service asked me to confirm where an old small amount came from, I just used the second one for a month and did not fret.
I have been working through Wise for over a year now - money from clients trickles in there, no crypto or murky schemes, everything transparent. I set up Revolut later, purely to have something to pay with in Europe. In terms of convenience Revolut, in my view, is noticeably livelier, but precisely for receiving income I kept Wise - it is calmer that way.
How to open: documents and country of residence
The registration itself looks standard: you download the official app from the store for your phone, create an account (first name, last name, e-mail, phone), and then go through identity verification. Then the Italian specifics begin. The service needs to confirm that you are a resident of the country, and for Italy the following come into play:
- a foreign passport with a long-stay visa D, or a Permesso di Soggiorno, or a Carta d'Identita;
- a codice fiscale - the Italian tax identifier;
- at the final step - a video selfie to confirm identity.
According to the community the most frequent working scenario is to open a card on a visa D with a foreign passport: people report that the virtual card appeared right away, and the plastic then came by mail. For those who have only a ricevuta (the receipt for filing for a residence permit) or just a passport, everything is more complicated: a neobank may open an account, or may refuse. Then proof of address with a different document helps - a utility bill in your name or a letter with your address; check the specific set of checks with the service itself in advance, it changes.
I opened Revolut just on a visa D and a ten-year foreign passport - the virtual card was given right away, the physical one they promised to send by mail. The only thing I was not ready for: quite a lot of services in Italy do not work with a virtual card, so I had to wait for the physical plastic.
A pitfall: a codice fiscale issued for the USSR
A separate trap that those who relocated from Russia specifically complain about: if your codice fiscale contains the country-of-birth code "USSR" rather than "RF" (154), some services simply do not pass your application - there is no such country in their database. According to the community people stumbled on this even when setting up Italian prepaid cards. It is cured at the Agenzia delle Entrate: people say the code was changed to "154 RF" literally in a minute on presenting a foreign passport that states Russian citizenship; they change it for children too. So if your application fails at the birth-data stage - the matter may be exactly the country code, and you should go to the tax office, not battle the app.
For half a year I could not understand why the app stubbornly rejected registration, even though nothing seemed to point to my "Russianness". It turned out - the codice fiscale was issued back under the USSR, and for the service such a country does not exist. At the Agenzia they changed the code to RF in one minute on the foreign passport, and the application went through right away. A pity I did not go there earlier.
Which IBAN you get: LT and others vs IT
This is perhaps the key point for Italy. A neobank card usually comes with a European IBAN, but not an Italian one: with Revolut for a long time this was, for example, a Lithuanian LT, with Wise you can keep accounts in different currencies with the corresponding IBANs. For EU payments this works, but inside Italy a foreign IBAN periodically meets resistance - some counterparties want to see exactly an Italian account (an IBAN on IT).
Here it is important not to confuse an account with an IBAN and a full Italian conto. Some Italian prepaid cards (for example, the cards of tabaccheria payment-point networks) do have an IBAN, and formally you can even receive payments to it - but this still does not make it an "Italian bank account" in every sense, and for a number of tasks it may not be accepted. The situation is meanwhile fluid: services said they were launching an Italian branch and a local IBAN, so before relying on the card for payments inside the country, check the current type of IBAN right in the app.
When a client asks whether "Revolut will do instead of an Italian account", the first thing I look at is which IBAN the card has. If it is not on IT, you have to be honest about it: for payments across Europe - excellent, but for some purely Italian operations it may not be accepted. So I always advise keeping a neobank as a working tool, but in parallel moving toward opening a local conto, rather than considering the matter closed.
Where a neobank will not be accepted: F24, rent, hiring, car rental
The most useful part is an honest list of places where a temporary solution is not enough and you need a "real" Italian account. According to the community a neobank card is regularly refused in these situations:
- F24 / INPS taxes and contributions. Paying sole-trader taxes and pension-fund contributions yourself without an Italian account can be simply impossible - participants note that without it one could not pay INPS himself. Many pay sole-trader taxes the old-fashioned way at a post office branch via PostePay.
- Renting housing. Transferring the rent by IBAN from Revolut or Wise sometimes works, but some landlords want exactly an Italian account and do not accept transfers from a foreign IBAN.
- Renting a car. Booking a car with Revolut is usually possible, but paying on pickup and passing the deposit pre-authorization is often not: rental companies treat such cards as prepaid (pre-paid) and do not accept them as a credit card.
- Random "little things". It happens that a neobank card is not taken in unexpected places - people told
that it was refused even for coffee on board a low-cost carrier. Sometimes a staff member first says
"you cannot", and then recalls the option with a deposit (for example, Vodafone optics were connected by
Revolut with a security deposit of around 100 euro). So the magic word in such situations is often
- "deposit".
And a separate question that comes up constantly: is a Revolut account enough for a residence-permit renewal or do you still need a bank account. The community gives no unambiguous answer - which is exactly why by the time of the renewal it is sensible to already have a full Italian conto, rather than rely on a single neobank card.
I have Revolut, and for everyday spending it is excellent. But when it came to renting a car, it turned out
- they let you book, but you cannot actually pay on pickup, tested in practice. For me this became a clear signal: without a normal Italian card you should not count on a number of things, however convenient the app is.
Limits, fees and tariffs
The basic Revolut tariff is usually free, and for most everyday tasks it is enough. According to the community and the services' public information the general logic is this (this is a reference point, not fixed figures - the tariffs are revised, verify the current details in the app):
- cash withdrawals without a fee are limited by a monthly cap, beyond which a percentage applies; on top of that the bank that owns the ATM may take its own fee, so withdrawing cash is not the most advantageous scenario;
- currency exchange without a fee is also limited per month, above the limit - a small percentage, and on weekdays and weekends the conditions may differ;
- paid plans (with a monthly or annual fee) raise the limits and add perks like purchase insurance, premium subscriptions and priority support - not everyone needs them;
- top-ups are usually instant: by transfer, from another card, via Apple Pay or Google Pay, and the money becomes available right away.
Separately about business and freelance: running entrepreneurial activity on a personal neobank account is not allowed - it is a breach of the terms for which the account may be blocked. For income from clients there are separate products (with Revolut - the Pro or Business plan, with Wise - a business account) with dedicated IBANs and acceptance of multi-currency payments; they are paid and require slightly more serious registration. According to the community it also happens that a business account is opened easily, but is just as quickly restricted pending the provision of additional information - so factor this into your plans.
When I needed to accept payment from clients, I immediately made a business account rather than running money through a personal card - I had heard plenty of stories about blocks for "business on a personal account". Registration is a bit more tedious and not free, but afterward zero questions: a payment came - and it came, no written explanations.
Blocks and document requests
Neobanks actively apply compliance, and the account may be frozen or asked for additional documents. Typical reasons according to the community and the services' terms:
- suspicious operations - large amounts, frequent transactions in atypical countries, an abrupt change of payment habits;
- verification problems - the data raises doubts or does not match between documents;
- breach of the terms - prohibited operations, business on a personal account;
- risky sectors - gambling, crypto exchanges and the like.
To lift the block, they may request an identity document, proof of address (utility bills, statements), proof of the origin of funds (income certificates, a tax declaration, an employment contract) and a selfie with a document. The logic here is the same as with an Italian bank: keep a "money dossier" ready, answer quickly and to the point, forge nothing - the file metadata is visible. More on proof of the source of money and transfers under sanctions - in the material transferring money from Russia to Italy.
A separate sore topic is the codice fiscale ending in "154C" and blocks on the basis of the passport. According to the community one of the neobanks at one point mass-blocked Russians' accounts with such a code ending, and after that it is not recommended. The conclusion participants draw is this: do not put all your money in one service and keep a backup account, because compliance can misfire even on an absolutely clean history.
For me a neobank is always a temporary prop, until an Italian account is opened, and I keep several of them at once. The pattern of who gets blocked and who is spared I never found - large classic banks get caught in the crossfire too. So an ironclad rule: one service was restricted - switched to the second and live on calmly.
A neobank statement for a visa: will it count
Another frequent question - whether a statement from Revolut, Wise or Payoneer will do as proof of savings or income when applying for a visa D. The experience according to the community varies: someone submitted a Wise statement with a cover letter saying that after the sanctions income from foreign clients stopped arriving in the Russian account, and the visa was granted; for safety they also attached a statement from a small Russian account. Others doubt whether the consulate and Italian authorities recognize a neobank on a par with a classic bank.
There is no guarantee here: consulates' requirements for proof of funds differ, so check them in advance and where possible back up the neobank with additional documents. This is not legal advice.
Life before and after an Italian account
The final practical scheme the community paints is this:
- before an Italian account a neobank is the main working tool: you pay for everyday things with it, sometimes transfer rent by IBAN, pay across the EU, keep euros on it. For the transition period this is enough for most everyday tasks.
- after opening a conto a neobank is not thrown away, but kept as a second account and a convenient card for travel and online payments, while the "heavy" Italian operations (F24 taxes, INPS contributions, some rent, car rental) move to a full Italian account.
In other words, the reality sounds like this: a neobank closes most of an immigrant's life, but for a number of purely Italian tasks you will still need a real Italian account - it is just that by this point it is already easier to open it, with a residence permit in hand. If your relocation is connected with sanctions restrictions and transfers from Russia, look separately at an account for citizens of Russia and Belarus.
Common myths about neobanks
- "Revolut/Wise is a full Italian account" - according to the community no: their IBAN is often not on IT, and for some Italian operations it will not be accepted.
- "Since there is an IBAN, you can pay for absolutely everything" - not everything: F24, INPS contributions and some landlords often require exactly an Italian account.
- "With a neobank card they will definitely rent you a car" - book yes, but pay and pass the pre-authorization on pickup - often not, it is considered prepaid.
- "The tax office does not see my money on Revolut" - it does: you provide a codice fiscale, and a tax resident of Italy is obliged to declare foreign accounts above the threshold (IVAFE).
- "One neobank is enough" - risky: the account may be restricted even on a clean history, so keep a backup.
Related articles
- A bank account and transfers to Italy - the general mechanics of an account, cards, cash, blocks.
- An account for citizens of Russia and Belarus under sanctions - the right to a conto di base, refusals, workarounds.
- Transferring money from Russia to Italy - how to obtain euros and confirm the source of funds.
- Money, taxes and daily life in Italy - section overview.
Official sources
- bancaditalia.it - Banca d'Italia: consumer rights when dealing with payment accounts and cards, the basic account.
Frequently asked questions
Which neobank should you choose - Revolut, Wise, N26, Bunq or Vivid?
According to the community it depends on the task, not on a ranking. Revolut is more often taken as the main card for EU spending, Wise as a receiver for income from foreign clients, while Bunq, Vivid and Monese are named among those that open an account just on a residence permit. Feedback on N26 is cautious: people write that the service has a tougher stance in Italy and that holders of a codice fiscale with the Russian code (ending in 154) more often ran into blocks, so many do not recommend it. The community's general advice is to keep at least two different services, so that if one is restricted a working second one remains. This is not financial advice, availability and terms change - verify the current details in the app.
Can you open Revolut or Wise while you do not have an Italian residence permit?
According to the community often yes: people set up Revolut and Wise on a long-stay visa D with a foreign passport and codice fiscale, and a virtual card appeared right away. But it is not a guarantee - the same service opens an account for one person and refuses another or asks to confirm the address of residence with a different document (a utility bill or a letter in your name with the address). A Russian passport alone without proof of residency such services usually do not accept. This is not financial advice, verify the current requirements in the app itself.
Which IBAN does Revolut issue in Italy - Italian or not?
According to the community Revolut for a long time issued a European non-IT IBAN (for example a Lithuanian LT), and Italian counterparties sometimes treated it as a foreign account. The service meanwhile said it was preparing an Italian branch and a local IBAN, so the situation was changing - verify the current type of IBAN right in the app before relying on it for payments inside Italy. This is not financial advice.
Can you pay for rent and F24 taxes from a neobank card?
According to the community many transfer rent by IBAN from Revolut or Wise, but some landlords want to see exactly an Italian account and do not accept transfers from a foreign IBAN. With F24 taxes and INPS payments a full Italian account works more reliably: people note that without it paying contributions yourself can be impossible. Check your specific comune and your specific landlord separately - this is not financial advice.
Will a neobank statement count as proof of savings for a visa D?
According to the community the experience varies: someone submitted a Wise or Revolut statement for a visa D with a cover letter saying that after the sanctions income from foreign clients stopped arriving in the Russian account, and the visa was granted. Others doubt whether the consulate and Italian authorities recognize a neobank statement on a par with a classic bank. There is no guarantee - check the requirements at the specific consulate and where possible attach additional documents. This is not legal advice.
Can you rent a car with a Revolut card?
According to the community booking a car with Revolut is usually possible, but actually paying and passing the deposit pre-authorization on pickup is often not: rental companies treat such cards as pre-paid and do not accept them as a credit card. It is better to have a working debit or credit card, ideally a local one, or to check the conditions with the rental company in advance. This is not financial advice, the rules differ at different companies.
Do you need to declare a Revolut or Wise account in Italy?
According to the community a tax resident of Italy lists foreign accounts, including neobanks with a non-IT IBAN, in the declaration if the average annual balance exceeded the threshold (they put it at around 5000 euro), and on exceeding it pays a fixed IVAFE tax - on the order of a few dozen euro per account. When registering with Revolut and Wise you provide your codice fiscale, so the balances on these accounts are not invisible to the tax office. Check the exact thresholds and obligations with a tax adviser - this is not tax advice.
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